FAQs

• Are you Insured?

Yes our facility and staff are all fully insured for your peace of mind.

 

• Are you Licensed?

Yes our facility is Licensed by Renfrewshire Council. This is a legal requirement for Dog Daycare establishments in the Renfrewshire & Glasgow area.

 

• Can we visit the facility before we book our dog into daycare?

Of course! We invite owners to visit the facility at their leisure. There will be an initial screening with your dog to ensure they are suitable for daycare however owners are more than welcome to visit our centre and have a look prior to this.

 

• What happens if my dog doesn’t get on with another dog in daycare?

Pawz&Co. are very strict on only accepting socialised dogs. This is to ensure we always have a happy pack and to avoid squabbling between dogs. Given this we find there is very rarely an occasion where the dogs will not get on.

 

• Does my dog have to be trained before being accepted into daycare?

Your dog does not have to be trained to be accepted to daycare. In fact it is one of the reasons owners bring their dogs to daycare. Daycare teaches the dog manners between the pack which should make for more enjoyable walks in the park with their owners.

 

• Will my dog be walked throughout the day?

We do not offer a walking service when your dog is booked into daycare. Dogs can be in daycare for up to 11 hours per day so it is absolutely crutial the dogs are not over excersized and exhausted by the end of the day. We find that being in daycare is physically and mentally enough for them without having to be walked on top of that.

  

• Is my puppy allowed in daycare?

Of course as long as they are vaccinated. We have our designated puppy room where they can play and have some much needed rest if they are in for a full day. 

 

• Do I need to book my dog into daycare?

Yes, we ask you book your dogs into daycare in advance to avoid disappointment.

 

• Can you collect and drop my dog off from my home?

Yes, we offer a drop off and collection service at an additional charge of £5 each way within a 3mile radius of our centre. Owners do not have to be at home when we are collecting and dropping off as most owners are comfortable sharing keys with Pawz&Co. All our staff responsible for drop off and collection have had CRB checks.

 

• Can my dog rest during the day?

Yes, this is paramount as the last thing we want is grumpy dogs. Nap times are scheduled to ensure the dogs are fully rested before more playtime. If this still isn’t enough for our lazier dogs they can relax in our chill out area on our couches and dog beds.

 

• Can my dog stay overnight at the facility?

Our centre does not accept overnight stays however we do offer home boarding options which may suit some owners better. This is where our staff will welcome the dogs into their home .

 

• Will my dog be fed at daycare?

Yes, we have scheduled feeding time for dogs that require lunch.

 

• Can I bring my dogs favourite toy to daycare?

We ask owners to refrain from bringing toys into daycare. 90% of arguments between dogs are due to them being possessive over toys / food etc which is why we have put this policy in place. Don’t worry though as we have compencated for this with a number of fun activities to keep your pooches amused.

 

• What if I am late collecting my dog?

There is a late pick up charge of £10 if you are more than 30minutes late. We ask all owners to try their best to comply with our closing times however we know there can be unforeseen circumstances and we would ensure your pooch is safe till we re-unite you both.